FAQ
FAQ Help Center
Our products are not intended to diagnose, treat, cure, or prevent any
disease. They are wellness supplements designed to support a healthy lifestyle.
popular questions
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Shopping & Products
Simply browse our products, select the item you wish to purchase, add it to your cart, and proceed to checkout by filling in your delivery and payment details.
Yes, orders can be changed or canceled within a limited time after placement. Please contact our customer support as soon as possible for assistance.
Yes. Each product page includes detailed information such as weight, ingredients, usage instructions, and storage guidelines.
Absolutely. All Herbs.Care products are 100% authentic, carefully sourced, and quality-checked to ensure purity and effectiveness.
Yes. Our products—including Moringa Powder, Ashwagandha Powder, Honey, Weight Loss Tea, Mixed Seeds, and Moringa Tablets—are made from natural ingredients without artificial colors or harmful additives.
Delivery & discounts
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Lorem ipsum dolor sit amet, vis an nihil tation doctus, mel ne iriure accusam evertitur. Te omnes repudiandae pri, dolores appetere incorrupte id nam. Mundi doctus mel ad, modo tempor iudicabit vix eu. Duo adhuc noluisse incorrupte.
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Product Usage & Safety
Yes, when used as directed. If you are pregnant, breastfeeding, taking medication, or have a medical condition, we recommend consulting a healthcare professional before use.
Moringa Powder can be mixed with water, juice, smoothies, or food. A common recommendation is 1 teaspoon daily unless advised otherwise.
Ashwagandha is traditionally used to help manage stress, support energy levels, and promote overall wellness.
Yes. Our honey is pure, natural, and minimally processed to retain its natural nutrients and flavor.
It is best consumed once or twice daily, preferably after meals, alongside a balanced diet and active lifestyle.
Our Mixed Seeds blend typically includes flax seeds, chia seeds, pumpkin seeds, sunflower seeds, and melon seeds.
Moringa Tablets offer the same benefits as the powder but in a convenient tablet form for easy consumption.
Payment
We accept multiple secure payment methods, including debit cards, credit cards, bank transfers, and cash on delivery (where available).
Yes. Our website uses secure encryption and trusted payment gateways to protect your payment information.
Currently, installment or buy-now-pay-later options may not be available. Please check our payment page for the latest updates.
Returns & Refunds
Due to the nature of consumable herbal products, returns are only accepted for damaged, defective, or incorrect items.
Please contact customer support within 48 hours of receiving your order, along with clear photos of the issue.
Approved refunds are processed within 5–10 business days, depending on the payment method used.
Yes. Opened, used, or non-defective consumable products are not eligible for return.
Shipping & Delivery
Shipping options and charges are calculated at checkout based on your location and order size.
Delivery usually takes 3–7 business days, depending on your city and courier service.
International shipping availability may vary. Please contact customer support for confirmation.
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.
Promotions & Loyalty
Yes. We occasionally offer discounts and promo codes. Follow us on social media or subscribe to our newsletter to stay updated.
A loyalty program may be introduced in the future. Stay connected for updates.
You can apply your gift card or store credit during checkout before completing your payment.
Customer Support
You can contact us through our website’s Contact Us page, email, or official phone number.
Our customer support team is available during standard business hours, Monday to Saturday.
Live chat support may be available during working hours. Please check the website for availability.